Privacy Policy

1. Introduction

Welcome to Glowme Med Spa (“Glowme,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, contact us, submit a lead form, message us, book an appointment, or receive services from us.

2. Information We Collect

We may collect the following types of information:

Personal Contact Information

This may include your name, phone number, email address, preferred contact method, appointment preferences, and any information you provide when contacting us through our website, booking platform, phone, email, text message, social media, direct messages, advertising lead forms, or other communication channels.

Service and Treatment Information

This may include your treatment interests, skin concerns, treatment preferences, consultation notes, medical history, allergies, medications, contraindications, and other health-related information that may be necessary to evaluate, provide, or document our services.

Booking and Payment Information

This may include appointment history, service history, purchase details, deposits, payment status, and related transaction information. Payment information may be processed by third-party booking or payment providers.

Website and Usage Information

When you visit our website or interact with our online content, we may collect information such as IP address, browser type, device information, pages visited, referring pages, time spent on our website, and interactions with our advertisements.

3. How We Use Your Information

We may use your information to:

• Respond to your inquiries and requests
• Schedule, confirm, and manage appointments
• Provide consultations, treatments, and related services
• Communicate with you about appointments, treatment instructions, reminders, promotions, and service updates
• Send marketing messages, special offers, or follow-up communications, where permitted by law
• Improve our website, advertising, customer experience, and services
• Maintain internal business records
• Comply with legal, regulatory, insurance, safety, and professional requirements

4. Calls, Text Messages, Emails, and Marketing Communications

By submitting your contact information to Glowme Med Spa through our website, lead forms, direct messages, booking platform, phone, email, text message, or other communication channels, you agree that we may contact you by phone, text message, email, or direct message regarding your inquiry, appointments, services, and promotional offers.

You may opt out of marketing communications at any time by following the unsubscribe instructions in our messages or by contacting us directly. For text messages, you may reply “STOP” where available. Message and data rates may apply.

5. How We Share Information

We do not sell your personal information.

We may share limited information with trusted third-party service providers who help us operate our business, including booking platforms, payment processors, customer relationship management tools, advertising platforms, analytics providers, email or SMS providers, website hosting providers, and professional advisors.

We may also disclose information if required by law, regulation, legal process, insurance requirements, or when we believe disclosure is necessary to protect the rights, safety, or property of Glowme Med Spa, our clients, our staff, or others.

6. Third-Party Services

We may use third-party platforms and service providers, including Mindbody, payment processors, advertising platforms, analytics tools, email or SMS communication tools, and social media platforms. These third parties may collect and process information according to their own privacy policies. We encourage you to review their privacy practices.

7. Data Protection and Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmission over the internet, electronic communication, or data storage is completely secure. We cannot guarantee absolute security of your information.

8. Cookies and Tracking Technologies

Our website and advertising partners may use cookies, pixels, and similar technologies to improve website functionality, analyze traffic, measure advertising performance, and personalize content or ads.

You can adjust your browser settings to disable cookies, but some website features may not function properly.

9. Your Choices and Rights

You may request to:

• Access the personal information we maintain about you
• Correct inaccurate or outdated information
• Request deletion of your personal information, subject to legal, regulatory, safety, insurance, or recordkeeping requirements
• Opt out of marketing communications

To make a request, please contact us using the information below.

10. Children’s Privacy

Our website, advertising, and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Glowme Med Spa

224 W 35th St, FL 7, Suite 700

New York, NY 10001

Email: glowmemedspa@gmail.com

Phone: (201) 706-1138

Website: www.glowmemedspa.com